Support
How can we help?
Need a hand with Tiledash? Send us the details and we will get back to you, usually within a couple of days.
Email Tiledash support. Please include your device model, iOS version, and a short description or screenshot of the issue.
Frequently asked questions
How do I remove ads?
Open the Shop, using the cart icon on the menu, and choose Remove Ads, or the Starter Pack, which removes ads and includes bonus coins and a skin.
I bought something on a new phone. How do I get it back?
Open the Shop and tap Restore Purchases. This restores non-consumable purchases such as Remove Ads and the Starter Pack. Consumable coin packs are added to your balance when bought and cannot be restored.
Where is my progress stored?
Your scores, coins, skins, and settings are saved locally on your device. Deleting the app erases this data. There is no account or cloud sync.
The leaderboards or Ranks button are not showing.
Tiledash uses Apple Game Center. Make sure you are signed in to Game Center in the iOS Settings app, then reopen Tiledash.
How does Sprint mode work?
Sprint is a race to clear a set number of tiles as fast as you can, across four levels: 30, 60, 100, and 150 tiles. Finish a level to unlock the next one; each keeps your best time.
How do power-ups work?
On the menu you can arm power-ups before a run using coins: Shield for extra lives, 2× Score, and Slow Start. They apply to your next run.
I found a bug or have a suggestion.
Please email Tiledash support. Feedback is welcome and helps shape updates.